sDoktor for healthcare institutions
A modern and innovative
system for communication
Calls, messages, booking and attachments from your users in one secure system.
- Voice and text messages from users in one place
- Automatic call transcription to text
- Calendar, booking and notifications from the same interface
Everything an institution needs
for communicating with users
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Voice messages
The user calls a single
sDoktor number, always available,
and leaves a voice message.
Staff listen to it when it suits them,
with no calls ringing in the practice. -
Text messages
Message content and attachments are kept clearly in one place, with the option to limit the number of consecutive user messages until the doctor replies.
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Appointment booking
The user picks an offered slot in the app, and staff confirm it or suggest another. No phone arrangements and no paper notes.
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Calendar: internal and for users
One internal calendar for staff to organise their work, and a second one for users, with a public view of available slots for booking.
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Voice message transcription
Every voice message is automatically converted to text, so it can be read, copied, searched and handled like any ordinary message.
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Automatic replies
No enquiry goes unanswered. The user immediately receives confirmation that the enquiry was received and when to expect a reply. No staff involvement until the enquiry is processed.
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Reply templates
Pre-written answers to the most common questions. Staff pick the right template with one click, add to it if needed and send it to the user.
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Group notifications
Jednom porukom obavijestite sve pacijente ili odabranu skupinu: godišnji odmor i tko vas mijenja, promjena radnog vremena, cijepljenje, nova usluga.
An automatic reply within seconds
- The user sends an enquiry at any time of day.
- The system immediately confirms receipt and states when to expect a reply.
- Staff reply when they can, with no missed enquiries.
A voice message, instantly as text too
Staff handle messages even while an examination is under way. They read a message in seconds, silently, without listening to it.
An app under your brand
A mobile app under your institution's brand, with your name, logo and visual identity.
Users find it in the app stores as your institution's app.
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Text recognition from files (OCR)
OCR (optical character recognition) turns a photo or scan of a file into text that can be searched and copied. When a user sends an image of a file, staff do not have to retype its contents by hand; they have it as text right away.
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QR code for secure file exchange
The doctor or institution sends the user a QR code. After scanning it, the user enters a message or information or adds attachments, which are delivered over a protected connection directly to the doctor or institution.
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All locations in one place
Health centres, polyclinics and private healthcare groups with multiple locations use one system. The user sees all locations, and staff manage each one separately or centrally.
Try sDoktor yourself
30 days free
Simpler communication for patients, clearer work for your staff. Calls, messages, attachments and appointments are organised in one place.
- No card required
- No automatic billing
- No obligation
